FREQUENTLY ASKED QUESTIONS

FREQUENTLY

ASKED

QUESTIONS

  • Which is countertop material is better, natural stone or engineered quartz?

    Both materials are durable, attractive, and heat-resistant. If you’d like a large, seamless island, quartz is often the best product. The average slab of granite is about 114” long, while quartz slabs are available up to 132” long. Our team can review the size and layout of your countertops and other surfaces, and recommend the best material for you.

  • Which material is cheaper, granite or quartz?

    Both materials offer products across a range of prices, so price shouldn’t be your only consideration when shopping for countertops. Base prices for quartz are about 20% higher than base prices for granite, but an expensive quartz product may actually be more cost-effective than a high-end stone. The layout of your kitchen, bath or bar can make one material cheaper than another because of seam placement and waste. Our design team can help you determine what’s best for your project.

  • Is granite high maintenance?

    Compared to tile or wood, granite and other stone countertops are very low maintenance. It’s important to protect them with a sealant, and re-apply the sealant every 2-3 years. Cleaning is easy - just wipe them off with a gentle countertop cleaner and warm water.

  • How often does granite need to be resealed?

    A high quality, impregnating sealer  will typically last about three years if cared for. Be careful not to put hot pans on the stone countertop. Use a cleaner formulated for stone surfaces - acidic products like anti-bacterial wipes or glass cleaners will reduce the sealant’s effectiveness. Choose a ph-balanced countertop cleaner for every day; quickly wipe up spills with Granite wipes and shine up the surface with a quality cleaner & polish.

  • Which material is more stain-resistant: granite, quartzite, marble, or quartz?

    Stone is a porous material, so it can absorb stains and spills that aren’t wiped up quickly. Marble is the least stain resistant. Oil, coffee, and wine can soak into a stone top that isn’t sealed. Properly sealed granite, marble and quartzite will resist staining, as long as the sealant is re-applied regularly. Quartz is non-porous and very resistant to staining, so it doesn’t need to be sealed. However, nothing is 100% stain resistant. Solvents, perfumes, cosmetics and permanent markers can stain or damage even durable quartz, so be careful.

  • Does heat damage granite?

    Granite can withstand very high temperatures - a hot pan probably won’t alter the stone’s color or structure. However, high heat can reduce the effectiveness of the stone sealant over time, so remember to place trivets under hot dishes.

  • Does heat damage quartz?

    Quartz can be affected by extreme heat, so manufacturers recommend using cutting boards and trivets while cooking. Sustained heating by hot appliances (like an electric griddle) should be avoided - place them on the stovetop instead.

  • Can knives scratch granite or marble?

    Granite is a hard stone - only a diamond is harder, so a knife is unlikely to scratch it. Marble is softer and can be easily scratched, and other stones like onyx and quartzite may also show scuffs and scratches. Always use a cutting board - cutting directly on a stone countertop will quickly dull your knives.

  • Can granite and quartz be repaired?

    Both stone and quartz can be repaired, but the success of the repair depends on the type of damage. Small chips or cracks that occur from accidental impacts can often be fixed. Larger damaged areas can be replaced - if this is necessary, it may be easier to match the color and pattern of a quartz material. 

  • Do granite and quartz counters protect against bacteria?

    The center for disease control has found no evidence that bacteria can grow on granite. Quartz surfaces are non-porous and do not promote the growth of bacteria.

  • Why should I choose European cabinetry?

    European kitchens are known for their superior quality, from ergonomics to finish options and quality of construction. Cabinetry is rigorously tested to ensure it will last several times longer than the typical kitchen life span.

  • Is custom cabinetry really worth the expense?

    Custom means that each cabinet is made-to-measure for your space. You’re able to choose every aspect of the design: door style, edging, finish, and hardware. Your designer can recommend drawer dividers and pull-out shelves to maximize organization and efficiency.  

  • Do I need a kitchen designer?

    A kitchen designer is a professional, trained to create efficient, attractive spaces. Our designers have in-depth knowledge of our products, including styles, finishes and options. They’ll help you determine the best layout and recommend the right products to achieve your vision.

  • Do you provide design service, and what does it cost?

    Our expert design team is at your service. Design services are included in your purchase; for some projects, we may require a small non-refundable retainer, which will be applied to your purchase. 

  • How do I choose a cabinet door style and finish?

    Having many styles and finishes to choose from can seem overwhelming, but mot people have an idea of their personal style. Feel free to bring any inspiration photos to your appointment, and our designers will guide you through our collection of samples.

  • ​Do you offer cabinetry for other areas besides the kitchen?

    Our European cabinetry selections are ideal for bathroom vanities, wet bars, wine cellars, entertainment centers, storage and display, and custom closets. 

  • ​​How long does the design and order process take?

    While each project is unique, most cabinetry can be manufactured and installed in a few weeks. The Solana Cabinets team will coordinate with you and your builder or project manager to ensure everything goes smoothly. 

  • How long does it take to install new kitchen or bath cabinets?

    Most kitchen and bath cabinetry can be installed in a day or two. If the space is under construction, the doors are usually installed at the end of the project to avoid damage. Once the cabinet bases are installed, a template can be made for the countertops. Stone and quartz countertops usually take 1-2 weeks to complete.

Solana STone 5 year warranty

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